Nokia ‘Remade’

   
  • Which: Loops
  • Where: Core Processes
  • Result: Refined

Nokia wants to deliver useful and completely lovable products to its customers. The Remade Phone prototype exemplifies their approach; it is an exploration of customer value, built from upcycled materials also considers the loop between producer, product and customer.

User-centric design

Cellphone makers must deliver for a customer base with a voracious appetite for what’s ‘new’, better, next year’s model. Consequently, the industry as a whole is perhaps one of the most acute in responding to, and delivering on, what customers want. Nokia engages behavioral psychologists and anthropologists alongside designers to divine the future and unlock customers’ latent needs.

“The Nokia Remade shows what can be done with materials. It gives you an insight into how we think we can break new ground.”

Olli-Pekka Kallasvuo
CEO
Nokia

The Nokia Remade is a response to the market demand for more environmentally-conscious gadgetry. The prototype was introduced at the Mobile World Congress conference in Barcelona in 2008, “to see if it was possible to create a device made from nothing new.” Remade is constructed from upcycled materials; metals from upcycled aluminum cans, plastics from drink bottles form the chassis, and its rubber key mats are provided by old car tires. Inside the phone are new, more environmentally-friendly technologies such as printed electronics. The graphics used on the display use less energy.

The Remade is the next step in a trend at Nokia to explore how it can help people make more sustainable choices. It follows the 2007 launch of the eco-friendly 3310 Evolve model, and includes other moves such as a cell phone collection and recycling set up in New York.